The Cheapest Place to Party

Last night, a group of 20 six-year-old kids came in for a birthday party. The parents of the birthday kid had decorated the tables in birthday plates and balloons, and used additional tables to place the presents and their birthday cake on. The entire group took over half of our dining room (which seats about 50).

As I tossed a pie in the kitchen, I heard shrieking, and I asked one of the front gals what was going on.

“Mayhem,” she replied. “They have noise-makers.”

Noise-makers? What the hell?

I finished the pie and went out into the service area.

You have GOT to be kidding me. Kids, running around, tooting on noise-makers. That’s what they’re called.

Noise-makers.

As if twenty kids aren’t noisy enough, they were running around blowing into these kazoo-meets-helium contraptions like they were partying at Chuck E. Cheese.

I pounded my head on the counter while screaming GET THEM OUT OF HERE! Wait. No I didn’t. That was my daydream. I wandered back into the kitchen with a dazed look on my face, and announced that we needed to get all of their food out IMMEDIATELY so that they’d stop the incessant squealing.

Turns out, “all of their food” consisted of one pizza.

One.

Cut into squares.

$23.95 for the entire party to be fed.

I watched as two different groups of people came in, saw the chaos, and walked out. I couldn’t blame them. I would have high-tailed it out of there, too.

We need to figure out a “Party Package” so that this doesn’t continue to happen. Smaller groups? Off-hours? I don’t know…. something. And maybe a disclaimer that gives us the right to throw everyone out if they bring noise-makers to our restaurant.

Noise-makers. Seriously.

Advertisements
This entry was posted in All About Us, baker city, Our Pizzeria. Bookmark the permalink.

4 Responses to The Cheapest Place to Party

  1. Dave Goodman says:

    pfft. Just tell them to put away their noisemakers. If it helps, institute an official rule that customers are not allowed to disturb other customers.

    I’ve been in restaurants where parties over a certain number (6 or more) had to have a minimum order (or one meal per person), and the tip is added to the bill automatically.

    You’re not going to lose any good customers with these guidelines, and you’ll lose fewer customers.

  2. shawn says:

    if they saw Choas they wouldn’t have walked out!

  3. Michael says:

    Relationships and impressions of hospitality are key in repeat business. I always looked at a circumstance like the one you described as free marketing. How many first time visitors were brought in? How much future business would be earned by being generous with your public space?

    How did the parents of the bday child decide to use your place to celebrate? How flattering is that to you? Everyone there knew they were taking advantage but they also knew they would be back.

    Nothing wrong with rules but make sure the rules are guest friendly and will foster future business.

    Good luck.

    Hard work is its own reward. After the 6th 12 hour day in a row you almost have to believe that.

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s