You Can’t Change a Tiger’s Stripes

We had to fire someone the other day.

Spicoli had decided to switch shifts with our newest crew member, who was more than obliging when asked.

“Sure,” he agreed. “As long as it’s alright with the bosses.”

Spicoli didn’t bother asking, and when the new guy asked later that night if Spicoli had ran it by us, we told him that no, it wasn’t alright. As a courtesy, new guy called Spicoli and left him a message telling him that he needed to ask us first.

Sure enough, Spicoli didn’t show up the next day.

Instead, he took one of our corporate ski passes up to Anthony Lakes to go snowboarding.

He went to the ticket booth and got his pass, then returned to the booth about ten minutes later claiming to have lost it. The ticket gals trusted him and printed off another pass, which he promptly gave to his brother.

You remember his brother. The ALM that has been writing slanderous, vicious things online about our business. (sidenote: one of them was finally published, to which I was able to get a screen shot which went promptly to our attorney. It’s since been removed after Whitey called ALM and told him so.)

So the two of them were having a merry ol’ time riding on stolen time and a stolen ticket.

It’s too small of a town to get away with this, and yet when Spicoli was confronted on the hill, he denied everything.

When told that his brother was going to be pulled off the lift, and that they’d check his ticket, he caved and told the truth.

The Operations Manager told me that normally they’d arrest someone who does this, but seeing as how we are partners with their company, she only had him pay for the stolen pass, then yanked both passes for the day. She mentioned that Spicoli was polite enough after getting caught, but his brother made snide remarks and was rude after being told that what they had done was theft.

“You should have arrested him,” I said.

I assured her that this would never, ever happen again, and when Spicoli called to test the waters later in the afternoon, Whitey gave him the riot act.

Steady paycheck.
Free food.
Free passes to go skiing.
Bonuses.

“What were you thinking?!?” he demanded.

His excuse? His brother told him that he deserved the ticket because he had worked the night of our pass party four months ago. DESERVED! As if a paycheck to do a job wasn’t enough. Such grandiose entitlement is almost frightening.

Once a thief, always a thief.

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6 Responses to You Can’t Change a Tiger’s Stripes

  1. Calhoun says:

    The apples do not fall far from the tree..

  2. Dave Goodman says:

    I’m sure they will both get what they deserve, over time. 🙂

  3. Tom says:

    Wow! You can only hope that some kind of lesson was learned there. But arrogant young males rarely learn much till later in life, if then.

  4. Dunc says:

    Much as I like reading these posts, are you sure you want to talk about this?

    I mean, I think I would let it go without comment.

    I think you’re angry because you invest so much hope in these kids. Maybe, take a step back, be friendly and courteous and professional, but don’t try to be their buddy.

    Like you said, you’re in a small town. Too small for pissing contests. They tend to escalate, whereas if you ignore them, they fade away…

    I could be totally wrong about this, but I try not to talk about my employees too much. Unless it’s a neutral subject.

    • KeenEye says:

      Yes. It is a small town. That’s precisely why I wrote this. The day after this incident, I was approached by THREE different people (two of whom are business owners) to let me know what had happened. One of them was the woman that he had lied to in the ticket booth, who also happens to own a business with which we utilize frequently. Imagine how embarrassing it was for me to be the employer of these young men who did this? Their actions speak loudly not only for themselves, but for my company. And the online assaults are getting to a point where eventually our customers will read them and want to know what’s up. Honesty helps to conquer this as well.

      • Dunc says:

        Honesty is always a good policy…you’re there and it’s your business. But like I said, sometimes just letting it slide is also a good strategy.

        I used to have a competitor who badmouthed us, and I admit, I never found the right answer. Like negative advertising, you’re damned if you answer and damned if you don’t answer.

        Be careful of the people who throw fuel on the fire, though. They come in and say, “So and So said you’re a $##%!” and your reaction might be, “Oh, yeah, well he’s a @#$##! Same guy goes back and tells the competitor and it escalates….

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