It irritates me to no end.
Someone gets their pizza and asks for something to add to it, and gets upset when they get charged.
Just because you paid for your meal in advance doesn’t mean that you can order more food for free. Rule of thumb; if it costs me money, it’s going to have to cost you money.
Customer: “This pizza is delicious! Can I get a side of green peppers to go on it?”
Crew: “Sure, here you go. That’ll be a dollar and a quarter.”
Customer: “Seriously? I have to pay for a few peppers?”
You wouldn’t do that at McDonald’s (can I get a few more fries? What? I have to pay for it?) and you wouldn’t do that at a salon (can I get a free pedicure while you cut my hair? I mean, I’m just sitting here anyway and your co-worker looks bored).
I had a customer once ask to buy some of the toppings for the Kina’s Favorite Salad that is on our menu. Gorgonzola crumbles, candied walnuts, dried cranberries and our dressing. These are the most expensive ingredients. She said she was going to buy the lettuce and tomatoes at the store.
When I told her how much it was going to cost, she looked insulted and said she’d just buy it all at the grocery store. I smiled, shrugged my shoulders, and wished her well. Even I couldn’t afford to buy the ingredients at the grocery store and sell it at my menu price for a profit.
Our $9.95 Kina’s Favorite Salad feeds 4 people and has
4oz of gorgonzola ($3.33)
6oz of fully trimmed and diced Roma tomatoes (???)
3 romaine hearts ($3.00)
3.25oz of dressing (.75)
That’s well over $13, and we make it, serve it, and clean up after you for less money.
But I’m not in the education business, I’m in the service business. I’m here to serve you…. but not for free! I’m cheap, but I’m not easy. 😉